Shipping Policy

Shipping and handling

We endeavour to process and ship your order within two working days via NZ Post. Please note these are estimated delivery times and delays can happen for NZ Post services.

Auckand: at $6.70 - 7 (Rural add $5)
Within North Island: at $7-13.20 (Rural add $5)
To South Island: at $7.50-13.20 (Rural add $5)

*Overnight delivery will be used when possible. Please note shipping price may increase for large items or when NZPost increases their prices.
^ https://www.nzpost.co.nz/tools/rate-finder/sending-nz/rural-charge-for-tracked-services

If your item is damaged in transit, please contact us for rectification with detailed images.

If an item is lost in transit, the same remedies apply as damaged goods. Goods marked as delivered in this circumstance will not be eligible for replacement.

Please note that all shipping has tracking. If a parcel has been delivered and you have not received it, then please contact NZpost or ring them on 0800 501 501